FAQs

1. How long does shipping take?

Orders are typically processed within 2–5 business days. Once shipped, delivery usually takes 5–10 business days, depending on your location.

2. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

3. What is your return policy?

We accept returns for items that arrive damaged, defective, or incorrect. Please contact us within 14 days of receiving your order, and our support team will assist you with the process.

4. Can I change or cancel my order?

Because each product is made to order, changes or cancellations are only possible within 12 hours of placing your order. Please contact us as soon as possible if you need assistance.

5. Are your products true to size?

Yes. Each product includes a detailed size guide to help you choose the best fit. We recommend checking the size chart before placing your order.

6. How should I care for my apparel?

For the best results, wash your garments inside out with cold water, use a gentle cycle, and tumble dry on low or hang dry. Avoid ironing directly on printed designs.

7. Do you offer international shipping?

Yes! We ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

8. How can I contact customer support?

You can reach our customer support team through our Contact Us page or by email. We're always happy to help and aim to respond within 24–48 business hours.